Our fees. Published, not buried.

What you pay

These are the standard rates on this platform right now — the same ones your buyers meet at checkout.

• 2%

  Buyer service fee

  Added on top of your ticket price at checkout and shown to the buyer before they pay.

• 2%

  Organizer fee

  Taken from your ticket revenue when a card payment settles. That is everything Orbit Ticket charges you.

• 0%

  Bank-transfer orders

  The buyer pays straight into your bank, Wise or Revolut account and gets tickets marked NOT PAID until you confirm the transfer. We take nothing.

Card payments also carry Stripe's own processing fee, which Stripe takes from your Stripe balance; it is separate from our fees. On low-priced tickets the buyer service fee has a minimum based on Stripe's typical processing cost in that currency, so it can be more than the headline rate. Amounts are rounded to the smallest unit of the event's currency.

What the same ticket costs elsewhere

Worked through on one ticket, using each platform's own published rates. Fees added on top are what your buyer sees; fees taken off are what leaves your payout.

Example: one $25.00 ticket

Competitor figures are reproduced from each platform's own published pricing page as it stood on August 3, 2026, for card payments in US dollars. Rates differ by country, plan and payment method and can change without notice, so check the linked page before you decide. We only list a platform here while we can point at the page its numbers came from. Orbit Ticket's own fees are read live from the fee settings on this platform; its Stripe processing fee is an estimate from Stripe's standard card rate for the currency, and the exact amount depends on the card and your Stripe account.

Questions organizers ask us

• When do I get paid?+

  Card payments go into your own Stripe account and follow your Stripe payout schedule — we never hold your takings. Bank, Wise or Revolut transfers go straight from the buyer to you.

• Is there a monthly fee or a contract?+

  No. You pay us per ticket sold, and nothing in the months when you are not selling. Only email campaigns can cost extra: they go through your own Resend account.

• Do email campaigns cost extra?+

  They can. Campaigns are sent through your own Resend account, from your own domain — you connect it once under Email → Settings. Resend's free plan covers small lists; beyond it, Resend bills you directly. Buyer emails — tickets, receipts, refunds and event changes — are always sent by Orbit Ticket, at no cost to you. See Resend's pricing

• Who actually pays the service fee?+

  The buyer. It is added on top of your ticket price and shown at checkout before any card details are entered, so nobody is surprised at the end.

• Who pays Stripe's processing fee?+

  You do, as the seller: card payments are charged on your own Stripe account, and Stripe takes its fee from your Stripe balance. It is separate from our fees, and bank-transfer orders carry neither.

• What happens if I take bank transfers?+

  There is no platform fee at all. The buyer gets a reference code and your account details — a bank, Wise or Revolut account, with a scan-to-pay QR code for app accounts that have one — and receives tickets marked NOT PAID. When you confirm the payment, the same tickets become valid and are sent again.

• Can I sell in more than one currency?+

  Yes. Add currencies to an event and set your own price in each — nothing is converted. Buyers choose their currency, and you decide whether each additional currency takes cards, transfers or both.

• Can I run early-bird pricing?+

  Yes. Add price tiers to an event — say Early bird until September 15, then Regular — with a price per ticket type in each currency you sell in. Prices switch automatically at the times you set, and outside every tier each ticket's base price applies. Buyers see when a price is about to go up, and every order keeps the price it was placed at.

• Can my buyers get an invoice?+

  Yes. Add your legal details once and every paid order gets a numbered invoice or receipt in your name, attached to the confirmation email in the buyer's language.

• Can I refund an order?+

  Yes, in full or in part. Card refunds go back through Stripe, our fees are returned in proportion, and the buyer is emailed. A full refund also cancels the tickets, so they can no longer be scanned at the door. For a bank-transfer order you record the refund and send the money back yourself.

• Can I sell from my own website?+

  Yes. Embed your event page with one snippet, styled to match your site, and card buyers pay without leaving your page.

• Can an AI assistant manage my events?+

  Yes. Connect an MCP-capable assistant with a personal access token and it can work with your events, orders, refunds, guests, email and files — with exactly your permissions. Anything that moves money, deletes something, emails anyone but you or changes where money or data goes is marked so it can check with you first — apart from what a completed online payment sends anyway.

• Can my buyers read this in their language?+

  Yes — English, French and German. The public pages, checkout, ticket e-mails and your dashboard are all translated. Buyers switch language at the bottom of the page, and an embedded event page takes its language from your snippet.